Privacy Notice

Effective Date: 01/05/2023

This Privacy Notice applies to ExchangeBuz Holdings Inc. and its group companies, which may operate under various trading names including The-ExchangeBuz (collectively referred to as "ExchangeBuz Holdings Inc.," "we," or "our"). This notice demonstrates our commitment to protecting your privacy rights and outlines the basis for processing any personal information we collect from you or that you provide to us. It covers:

- The features and services offered on our websites, portals, and payment panels used by our clients.
- The application and usage of ExchangeBuz Holdings Inc.'s products and services, including loyalty and reward schemes.
- The use of our software, including terminals, and mobile and desktop applications.
- Communications between you and ExchangeBuz Holdings Inc., including emails, SMS, phone calls, web-chat, and other electronic messages.

Please read this notice carefully to understand our views and practices regarding your data and how we will handle it.

ExchangeBuz Holdings Inc. employs a "layered approach" to explain our privacy practices, as recommended by regulators. This means we provide key privacy information in this "short form" notice. For a detailed explanation, you can view our comprehensive privacy notice [here]. Contact details for feedback or privacy inquiries are provided at the end of this notice.

  • Information We May Collect From You
We may collect personal information in the following ways:

  • Directly from you when you inquire about or apply for ExchangeBuz Holdings Inc. services, register, or use any of our services, fill out forms on our websites, participate in events, or communicate with us via phone, email, or web chat.
  • Automatically through cookies when you visit our websites. For more information, please read our Cookie Policy.
  • From third parties, such as credit reference and fraud prevention agencies.

  • Uses of Your Information
We use the information we collect to:

  • Provide and improve our products and services.
  • Notify you about changes to our products.
  • Offer information about products similar to those you have used or inquired about, which may interest you.
  • Assess your financial situation if you use our financial products.
  • Identify and prosecute possible fraud.

  • Disclosure of Your Information
We will not disclose your data except as outlined in this notice. We may share your information with:

  • Companies within ExchangeBuz Holdings Inc..
  • Third parties, including service providers, credit reference agencies, and financial institutions, to provide our products.
  • Third parties to prevent crime, reduce risk, comply with legal obligations, respond to legal processes, or protect the rights and property of ExchangeBuz Holdings Inc., our customers, or others.

  • Data Storage and Security
  • Your information may be transferred to, stored at, and processed by recipients in countries outside the European Economic Area (EEA) with different data protection standards. We ensure that recipients use and protect your information securely.
  • If we provide you with a password or other secure access means, you are responsible for keeping it confidential and complying with our instructions. Do not share your credentials with anyone, and authorize us to act on instructions from anyone using your credentials.
  • While we strive to protect your data, we cannot guarantee the security of information transmitted to our site via the internet unless through a secure channel, we provide. Once received, we use strict procedures and security features to prevent unauthorized access.

  • Your Rights
Depending on applicable data protection laws, you may have rights to:

  • Access, correct, update, or delete your personal information.
  • Object to or restrict its processing.
  • Request data portability.
  • Revoke any consent given.

Note that exceptions to these rights may apply. For a full explanation, refer to our comprehensive privacy notice.

  • Automated Decision Making
Automated decisions are made based on computer algorithms without human review. For example, we use automated decisions for credit assessments and anti-fraud checks. If you are in the EU, you can object to automated decisions and request manual review.

  • Legal Basis for Processing
We process your personal information based on:

  • Your consent, for example, to send marketing messages.
  • The necessity to enter into a contract with you and fulfill our contractual obligations.
  • Legitimate interests that do not override your rights and freedoms.
  • Legal obligations or protection of vital interests.
  • Public interest, such as law enforcement requests.

  • Changes to Our Privacy Notice
We will post any changes to our privacy notice on this page and, where appropriate, notify you by email. Please check back frequently for updates.

  • Contact Us
All comments, queries, and requests relating to our use of your information are welcomed. If you wish to exercise any of your rights or receive further information as to the applicable ExchangeBuz Holdings Inc. to which this notice applies, you should write to the address below, or through Contact Us.

ExchangeBuz Holdings Inc.’s Data Protection Officer is as stated below and can be contacted via the Contact Us link above or at the address below:

Sharon W. Russell
ExchangeBuz Holdings Inc.
448 10th Ave, New York, NY 10001, United States.